Keith Crews Cardinal 141 Years Strong

Since 1977 we have built a strong reputation for excellent installation and service work in the weighing industry. Pioneer has grown on this reputation due to the fact that we pay detailed attention and never instead of cutting corners. 

About Us

4 Service Locations and our Corporate Headquaters

Pioneer Scale has our Corporate Headquarters in the Heart of Benton and three convenient service locations with a large team of licensed technicians serving the Arkansas, Mississippi, Lousiana, Oklahoma, Missouri, Texas and New Mexico areas.

Benton, AR


DUNCANVILLE, TX

Texarkana, TX

LAKEWOOD, CO

Corporate Headquarters

Keith Crews Cardinal 141 Years Strong

Since 1977 we have built a strong reputation for excellent installation and service work in the weighing industry. Pioneer has grown on this reputation due to the fact that we pay detailed attention and never instead of cutting corners. 

About Us

Keith Crews Cardinal 141 Years Strong

Since 1977 we have built a strong reputation for excellent installation and service work in the weighing industry. Pioneer has grown on this reputation due to the fact that we pay detailed attention and never instead of cutting corners. 

About Us

People-Backed Products

Pioneer Scale is committed to offer good quality products to our customers.  The manufacturers we work with have the same values and quality requirements that we stand behind. Click below to see the weighing applications for your growing business!

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Our History

Pioneer Scale Company originated with the dream of Ronnie Crews. Ronnie started his journey in 1966 when he began working for Howe Richardson Scale Company as a service technician. His hard work and dedication brought him success with Howe Richardson. After 11 years he decided it was time to make his own mark. Ronnie spent his last three years with Howe Richardson as a district manager for Little Rock, Arkansas. While in Little Rock, he became friends with a Worthen Bank manager who encouraged Ronnie to pursue his entrepreneurial dream. With the help of his wife, Jeanie, the two got started in 1976 and Pioneer Services was officially born! During the early years of the business, Ronnie spent most of his time working alone and occasionally bringing in part-time labor for help. Ronnie’s sons, Keith and Brien, worked in the summers during their high school and college years. Keith came to work full-time in 1988 and Brien followed in 1989. The three became co-owners of what we now know as Pioneer Scale Company! Pioneer Scale Company built its first official home in Benton, AR in the late 1980s. Prior to that several buildings were rented to house the truck, trailer, and equipment. Not long after the Benton office was built property was purchased for another office in Texarkana, TX and Pioneer had officially expanded operations. To this day both offices are thriving! As the company expanded Pioneer Scale had begun to develop opportunities in the Dallas-Fort Worth area. After several meetings took place, first with Ronnie and the founder of Cardinal Scale, W.H. Perry, and then a second follow-up meeting with Keith and David Perry, a final decision was made for Pioneer Scale to purchase the Cardinal Scale branch office in Grand Prairie, TX. That location has grown over the years and has become well established. That brings us to the latest Pioneer expansion, the Denver location that was purchased from American Scale. Since acquiring the Denver office, Keith and Brien have traveled thousands of miles and worked tirelessly toward securing qualified employees to serve that part of the country. Pioneer Scale and its team members have been blessed to grow from two self-employed individuals to a family owned business of three with approximately 29 employees. An operation that started from the kitchen table to three outstanding service locations and one fantastic corporate office!

“Thanks to our sons who have carried on the dream that began so long ago and have worked to continue that dream. And thanks to all the employees who have made it possible.”

- Ronnie Crews, Owner

It is our goal to repair our scales in one service call where it is most profitable for Pioneer Scale and our customer.

Pioneer Scale technicians are dispatched in the field through mobile communications over the Servicemax CRM platform. Technicians are available for service on truck scales 24 hours, seven days a week.Field Service Lightning

Our Services

At Pioneer Scale we take pride in the fact that we treat your equipment as if it were our own. In fact, our customers who enter into Schedule Service and Maintenance Agreements realize a significant reduction in the number of unscheduled service calls! However, should your equipment breakdown you can have peace of mind knowing decicated well trained technicians are standing by to help!

More About Our Services

 

Outstanding Service & Support

Pioneer Scale Co., Inc. has continually grown for 35 years because of our track record. We employed no full time salesmen until 2002 to sell our products or services. We have been able to sell more weighing equipment because we deliver the highest quality truck/rail scales with the best possible installation. We have not been fickle to chase the cheapest scale on the market but continue to install only products that we feel are built to last. We have a large investment in our company in fully stocking all of the electronic parts required to service your scale. It is our goal to repair our scales in one service call where it is most profitable for Pioneer Scale and our customer.

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